The ITIL Tool Assessment from APM Group
APM Group has launched a new ITIL Tool assessment scheme where ITSM tool vendors can apply for independent assessment and obtain an ITIL process compliant badge. This is an advantage to customer/users as they do not have to go through the tedious process of tools assessments in their ITIL Projects. ITSM Tool vendors will be given permission to use the ITIL Trade Mark to confirm that the software has been licensed by OGC.